Support Center

We're here to help you get the most out of Just Calories

Need Help?

Contact Our Support Team

Have a question, issue, or feedback? We'd love to hear from you.

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Frequently Asked Questions

How does the AI food recognition work?

Simply take a photo of your food, and our AI will analyze the image to identify the food items and estimate their calorie content. The AI uses advanced computer vision to recognize various foods and portion sizes.

How accurate are the calorie estimates?

Our AI provides approximate calorie estimates based on visual analysis. While generally accurate, we recommend verifying critical nutritional information and consulting healthcare professionals for medical dietary advice.

Can I cancel my subscription anytime?

Yes! You can cancel your $0.99/month subscription at any time through your account settings. Your access will continue until the end of your current billing period.

How do I use the barcode scanner?

Tap the barcode scanner icon in the app, point your camera at any food product barcode, and the app will automatically lookup nutritional information from our database.

Is my data secure?

Absolutely. We use industry-standard encryption to protect your data, and we never sell your personal information. Read our Privacy Policy for full details on how we protect your information.

Can I export my calorie tracking data?

Yes, you can request an export of your data by contacting our support team. We'll provide your calorie tracking history in a portable format.

Getting Started

Free 7-Day Trial

New users get a free 7-day trial to explore all features before starting the $0.99/month subscription.

Multiple Platforms

Access Just Calories on web, iOS, and Android. Your data syncs seamlessly across all devices.

Account & Billing

Manage Your Account

For account-related questions, subscription changes, or billing inquiries, please email us with:

  • Your registered email address
  • A description of your issue or question
  • Any relevant screenshots (if applicable)

Still Need Help?

Our support team typically responds within 24 hours. We're committed to helping you succeed with your calorie tracking goals.

Get in Touch