Privacy Policy

Last updated: August 13, 2025

1. Information We Collect

Just Calories collects information you provide directly to us and information we collect automatically when you use our Service.

Information You Provide

  • Account registration information (name, email address)
  • Profile information and preferences
  • Food diary entries and calorie tracking data
  • Photos uploaded for AI food recognition
  • Communication with our support team
  • Payment information (processed securely through Stripe)

Information We Collect Automatically

  • Device information (type, operating system, browser)
  • Usage data (features used, time spent, interactions)
  • Log files (IP address, access times, error logs)
  • Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our Service
  • Process your food photos using AI for calorie estimation
  • Track your calorie intake and provide personalized insights
  • Process payments and manage subscriptions
  • Send you important updates about your account or the Service
  • Provide customer support and respond to your inquiries
  • Improve our Service and develop new features
  • Ensure security and prevent fraud

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties except as described in this Privacy Policy:

  • Service Providers: We share information with trusted third-party service providers who assist us in operating our Service (e.g., Stripe for payments, cloud hosting providers)
  • Legal Requirements: We may disclose information if required by law or in response to valid legal processes
  • Business Transfers: In the event of a merger, acquisition, or sale of assets, user information may be transferred
  • Consent: We may share information with your explicit consent

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction:

  • Encryption of data in transit and at rest
  • Secure authentication and access controls
  • Regular security assessments and updates
  • Limited access to personal information on a need-to-know basis

5. Data Retention

We retain your personal information for as long as necessary to provide our Service and fulfill the purposes outlined in this Privacy Policy. Specifically:

  • Account information is retained while your account is active
  • Food diary and tracking data is retained to provide historical insights
  • Photos uploaded for AI analysis may be retained to improve our AI models
  • Payment information is handled by Stripe and subject to their retention policies
  • You may request deletion of your data by contacting us

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access: Request access to your personal information
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your personal information
  • Portability: Request a copy of your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Account Deletion: Delete your account and associated data

Data Deletion Process

You can request deletion of all your personal data through our Data Deletion Request page. This process will:

  • Permanently delete all your account information and profile data
  • Remove all calorie tracking entries and food diary data
  • Delete photos uploaded for AI analysis
  • Remove usage statistics and preferences
  • Cancel active subscriptions and remove billing records
  • Delete communication history with our support team

Data deletion requests are typically processed within 7-30 business days. You will receive email confirmation once the deletion is complete. This action cannot be undone.

To exercise your rights or request data deletion, please visit our Data Deletion page or contact us at hello@justcalories.us

7. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience:

  • Essential Cookies: Required for the Service to function properly
  • Authentication: To keep you logged in securely
  • Preferences: To remember your settings and preferences
  • Analytics: To understand how you use our Service (anonymized)

You can control cookies through your browser settings, but disabling certain cookies may affect the functionality of our Service.

8. Third-Party Services

Our Service integrates with third-party services:

  • OAuth Providers: Google, Facebook, and X for authentication
  • Stripe: For payment processing and subscription management
  • AI Services: For food recognition and calorie estimation
  • Analytics: For understanding Service usage and performance

These services have their own privacy policies, and we encourage you to review them.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your personal information in accordance with this Privacy Policy.

10. Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we may also send you an email notification.

12. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: hello@justcalories.us

Subject: Privacy Policy Inquiry

By using Just Calories, you acknowledge that you have read and understand this Privacy Policy.